The sales support ticket system is for sales related issues only. You can use our forums for general support.
Please do not open a dispute/chargeback with PayPal to contact us as any dispute or chargeback will result in an instant automated ban from our system for the entire DesiredCraft network. Sales support tickets are usually processed within 3-5 days. You must be registered on our website and logged into your account to use the sales support ticket system.